Disclaimer
This page contains the complete disclaimer for Ohio Water Damage Pros. The full text also appears, with a link to this page, in the footer of every page on this site.
Service Disclaimer
Disclaimer: Ohio Water Damage Pros is a free service to assist homeowners in connecting with local service providers. All contractors/providers are independent and Ohio Water Damage Pros does not warrant or guarantee any work performed. It is the responsibility of the homeowner to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed. All persons depicted in a photo or video are actors or models and not contractors listed on Ohio Water Damage Pros.
Emergency Service Availability
Same-day and 24/7 emergency services are subject to provider participation, location, technician availability, and demand. Availability is not guaranteed and may vary by market and appointment capacity.
What This Means in Plain Terms
Ohio Water Damage Pros is not a restoration company. The phone line connects you with independent contractors, and any work you authorize is arranged directly with the contractor you choose. That means the contractor — not this site — is responsible for licensing, insurance, pricing, workmanship, permits, and the safe performance of the job.
Before work starts, ask the contractor for proof of current liability insurance, any license the local jurisdiction requires for the type of work involved, and a written scope of work with pricing. Keep a copy of anything you sign. If a contractor will not provide those items, treat that as a reason to call someone else.
No Guarantees About Outcomes or Cost
Information on this site about typical causes, timelines, and cost factors is general in nature. Actual conditions vary widely between homes, and no description here should be read as a quotation, an estimate, or a guarantee of any specific result, timeline, or price. Costs and coverage decisions in a restoration project are determined by the contractor and your insurance carrier.
Insurance and Coverage
Statements about insurance coverage on this site describe common policy structures and are not a determination of coverage for your loss. Only your insurance carrier can interpret your policy. Confirm coverage directly with your adjuster before authorizing work you intend to claim.
Health and Safety
Water damage can involve electrical hazards, structural concerns, contaminated water, and indoor air quality issues. Content on this site is not a substitute for professional inspection. Do not enter a flooded area with live electrical equipment, do not attempt to clean sewage contamination without protective equipment, and leave the property immediately if you see or smell gas or notice structural movement.
Questions About This Disclaimer
If anything here is unclear, call (888) 217-5329 and ask before you agree to any work.
Disclaimer Questions
A few clarifications homeowners ask for most often.
Is Ohio Water Damage Pros a restoration contractor?
No. It is a phone-based connection service. The independent contractors reached through the line perform the inspection, mitigation, and repair work under their own agreements with the homeowner.
Do I have to use the contractor I am connected with?
No. You are free to end the call, hire a different contractor, or get more than one scope of work before deciding. Choosing a contractor is entirely your decision.
What should I verify before work begins?
Ask for proof of liability insurance, any license the work requires in your city or county, a written scope with pricing, and a direct answer about how the contractor will work with your insurance adjuster.
Is help really available at night and on holidays?
The phone line is staffed 24 hours a day, every day. Whether a crew can arrive the same night depends on contractor participation, your location, technician availability, and how many other emergencies are already open in your market.
Call the 24/7 Ohio Line
For an active water, flooding, sewage, or mold problem, call and describe what you are seeing. The line is answered around the clock.
Call (888) 217-5329