Privacy Policy

Last updated: September 18, 2026

1. Information We Collect

This website does not include contact forms, account registration, or email capture, so visiting it does not require you to submit personal information. If you call the number listed on this site, the dispatcher may record the details you provide: your name, the service address, a callback phone number, and a description of the water damage you are reporting. Standard call routing data, such as the time of the call and the number you called from, may also be recorded by the telephone system.

2. How Information Is Used

Details from your call are used to match you with an independent restoration contractor serving your area and to communicate information the contractor needs to respond, such as the location of the water and how urgent the situation appears. We may also use aggregated, non-identifying information to understand which markets are busiest.

3. Sharing With Contractors

When you call, the details necessary to respond to your request are shared with one or more independent contractors for the purpose of contacting you about the work. Once connected, the contractor's own privacy practices apply to any further information you provide to them. We do not sell personal information to unrelated third parties.

4. Cookies and Analytics

This site is delivered as static files and does not set advertising cookies. If measurement tools are used to count visits, they record page-level data such as the page viewed, the referring source, and general device type, and they do not identify individual visitors.

5. Data Retention

Call records are retained only as long as needed to connect homeowners with contractors, to resolve disputes about a connection made through this service, and to meet legal or accounting obligations. Records are then deleted or anonymized.

6. Your Choices

You may ask what information was recorded about a call you made, request correction of anything inaccurate, or ask that your details not be shared further. Requests can be made by calling (888) 217-5329. If you prefer not to have any information recorded, do not call the number; no other collection channel exists on this site.

7. Security

Reasonable administrative and technical safeguards are used to protect the information described above. No method of transmission or storage is completely secure, and information submitted by phone or over the internet is provided at your own discretion.

8. Children

This site is intended for adult homeowners and property managers. It is not directed to children, and information is not knowingly collected from anyone under 13.

9. Third-Party Links

Pages on this site may link to other websites. Those sites operate under their own privacy policies, and this policy does not apply to them.

10. Changes to This Policy

This policy may be updated as the service evolves. The revision date at the top of this page reflects the most recent change, and continued use of the site after an update means you accept the revised policy.

11. What This Site Does Not Collect

There are no forms on this site, so no name, address, email address, payment detail, or government identifier is ever submitted through a web page here. There is no email newsletter, no account, and no chat widget. Information about your loss is only created if you choose to make a phone call and choose to share it.

12. Calls Recorded by Contractors

Once an independent contractor contacts you, that contractor may record its own notes, take its own photographs during an on-site assessment, and maintain its own file about the project. Those records belong to the contractor and are governed by the contractor's privacy practices, not this policy. You can ask any contractor directly what they keep and how long they keep it.

13. Contact

Questions about this policy can be directed to the phone line at (888) 217-5329.